👋 Welcome to the UpReach Help Center!

Here you find all documentations, manuals and “how to” articles for the UpReach Product Portfolio. You can return to the UpReach Cloud via the button in the bottom left corner.

Don’t hesitate to let us know if you’re missing any information so we can add it!


🕵️‍♀️ Search the Help Center

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🙋‍♀️ Need more help?

  • Use the search field above or in the upper right corner to find articles based on their titles and topic labels.

  • Browse the articles via the menu on the left side of the articles.

  • Visit the Help section for some basic help.

🌍 Need a different language?

  • In Chrome browser, right-click anywhere on the page and click “Translate to…”. For other browsers please refer to these instructions.

  • Also, some articles are already available in German, yay! 🍻
    They are marked with a 🇩🇪 (or 🇬🇧, respectively).


💡 Tips & Tricks

 Quick search

While being on the UpReach Cloud website (not here in the help center) you can start typing on your keyboard any time to directly type into the current page’s search field.

 Copying items

For new projects you don’t have to set everything up from scratch again. Most elements in the UpReach Cloud can be copied, e.g. Deployments, Configurations and 3. Scenes.

 Discarding changes

If you don’t want to save the changes you’ve just made (e.g. in a Deployment or Configuration), simply reload the browser page, click “cancel” (if available) or leave to another page of the UpReach Cloud. Make sure not to click “save” or proceed to the next step (e.g. in a Config) as this will save your changes.

 Open in new browser tab

You can always open UpReach Cloud pages in a new browser tab (CMD/CTRL + click or via right click, depending on your operating system and browser). To open table items in a new tab (e.g. Deployments or Configs) click on the ⋮ menu at the right side of the table row and choose “open in new tab”.


📞 12/7 support hotline
Our specialists in customer service will be happy to assist you
with general questions and technical issues from
Monday to Sunday, 08:00 - 20:00 (CET)
at the following phone number:
+49 (0)30 994 04 84 - 02
support@upreach.com
👩‍💻


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