Unclog jammed printer
This article explains how to unclog a printer where ribbon and/or paper is stuck and causes the printer to fail while printing.
Please follow the steps described here carefully.
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To remove any paper or ribbon that is stuck inside the printer use the guide to open the printer found on this site describing how to Reload/insert printer consumables
| 1 | Carefully remove the ribbon&cassette from the tray. |  |
| 2 | Check the ribbon for any visible damage, tighten the ribbon and slide it back in. |  |
| 3 | If the ribbon is permanently stuck inside the printer cut the ribbon and remove the remaining ribbon manually. Check the guide for cut/torn ribbon to mend it. |   |
| 1 | Cut the ribbon clean using a scissor. | |
| 2 | Mend the ribbon by taping it and carefully tighten the ribbon. Then slide the ribbon and cassette back in |  |
| 1 | Fully remove the paper by rolling the paper in the opposite direction. |  |
| 2 | If the paper is crumpled cut off that area using a scissor. Make sure to cut straight. |    |
| 3 | Insert the paper roll back into the printer und guide the paper into the tray until you hear 2x beep. |  |
| 4 | Close the printer and attach the housing. |
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